I just got my Beam Brush, but it won't turn on.

Make sure you flip the battery first! To access the battery, rotate the colored bottom cap to the left (counterclockwise) to open. For the brush to work, the positive (+) side of the battery should face down when you place the bottom cap back on.

Also, make sure the dot on the cap lines up with the Bluetooth logo on the brush handle. (See image below.) Your brush will buzz twice once it's ready to go!


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