My app isn't recognizing the brush?

Android:

1. Go to Bluetooth settings and forget the brush
2. Turn Bluetooth off
3. Reset the Bluetooth cache. To do this, drag the app icon from the app drawer up to where it says "App Info" and choose to force stop the app
   
4. Turn Bluetooth back on
   
5. Start the app again
   
6. You should be able to see your brush when the app searches for it!
    

iOS:

1. Turn Bluetooth off Close the app
2. Power off your phone
3. Power on your phone
   
4. Open the Beam app
   
5. Turn Bluetooth back on your phone
   
6. You should be able to see your brush when the app searches for it!