How do I request a new physical insurance card for an employee?

If an employee needs a new insurance card, log into your account at, and head over to the “Employees” section. Search by name or scroll down to the member and click on their profile. Then click the “Request a card in the mail” link on the right-hand side of the page. Make sure all the information is correct and hit “ship” and we’ll take care of the rest!

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