insurance

getting dental care

• How do I find a dentist?
• What if I don’t see my dentist in the Beam network?
• How do I use my Beam Dental benefits when I go to the dentist?
• Where’s my ‘proof of insurance’ card?
• I’m a dental provider and need to confirm coverage for a patient. How do I do that?

managing your plan

• How can I add a dependent to my Beam Dental insurance?
• Where do I view my plan details?
• OK, I found my plan details and I’m confused. Can you explain what everything means?
• What does Beam cover at no cost?
• Do I need to use the same account for insurance and the brush?
• When will my Beam Perks arrive?

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managing your group's plan

• What is Lighthouse by Beam?
• How do I access Lighthouse?
• How do I become a plan administrator?
• How do I pay my group’s premiums?
• How do I add new employees?
• How do I term an employee?

data and security

• What do you do with my brushing data?
• Is my personal and medical information secure with Beam?

beam® app

getting started

• How do I add a dependent's (partner, spouse, child) brush to my account?
• Is my device compatible with the Beam Brush?
• Where do I get the app?

the app

• Can I have multiple accounts from one app?
• How do I swap to a new brush?
• Do I need the app open while brushing?
• What are the main advantages of connecting my Beam Brush and the app?

beam® brush

getting connected

• What happens if I forget to sync my brush?
• How do I know if my Beam Brush is connected?
• My app isn't recognizing the brush?!

the brush

• How do I make sure my brush cap is completely closed?
• Can I change my brush vibration speed?
• What is 'auto off' and how do I activate it?
• What is 'quadrant buzz' and how do I turn it on?
• Is the Beam Brush safe for people of all ages?
• I just got my Beam Brush, but it won't turn on.

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